Privacy Policy

Effective Date: 10/05/2024

At WellRecs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use the WellRecs website and services ("Platform"). By using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a. Personal Information

Personal information is data that identifies you as an individual. When you create an account or use our services, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Payment information (processed by third-party providers)
  • Profile information (photo, qualifications, skills, and experience)
  • Business details (for Clients, if applicable)

This also includes other identifiable information, such as:

  • IP addresses
  • Device identifiers
  • Browsing information from cookies or similar technologies

b. Sensitive Personal Data

If necessary, we may collect sensitive data related to dietitian certifications, health-related credentials, or qualifications. This information will only be collected if relevant to the services offered by Freelancers and subject to explicit consent.

c. Non-Personal Information

We collect non-personal data that does not directly identify you, such as:

  • Browser type
  • Device information
  • Usage data (e.g., pages visited, time spent on the Platform)

2. Legal Bases for Processing Personal Data

We collect and process your personal data under the following legal bases:

  • Consent: Where you provide consent, such as for marketing communications.
  • Contractual Necessity: To fulfill contractual obligations when you register as a Freelancer or Client.
  • Legitimate Interest: To improve and manage our services, enhance user experience, and ensure Platform security.
  • Compliance with Legal Obligations: For compliance with legal and regulatory obligations.

3. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Enhance Services

  • Facilitating communication and transactions between Freelancers and Clients.
  • Creating and managing your account.
  • Processing payments and subscriptions.
  • Providing customer support.

b. Improving Our Platform

  • Monitoring and analyzing Platform usage to improve functionality.
  • Conducting surveys and gathering feedback to enhance services.

c. Marketing and Communications

  • With your explicit consent, we send promotional content, newsletters, and marketing updates.
  • You can opt out of receiving marketing communications at any time.

d. Compliance and Legal Obligations

  • Ensuring compliance with legal, regulatory, and law enforcement requirements.
  • Preventing fraud, abuse, or illegal activities on the Platform.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following ways:

a. With Service Providers

We may share your personal data with third-party service providers, such as:

  • Hosting services
  • Payment processors
  • Analytics providers
  • Customer support tools

These service providers are bound by confidentiality agreements and are only allowed to use your data for the services they provide to WellRecs.

b. Between Freelancers and Clients

Freelancer profile information is visible to Clients to facilitate work opportunities. Clients’ project information will be shared with Freelancers when necessary for project completion.

c. Legal Compliance

We may disclose your information to law enforcement, regulatory authorities, or legal counsel if required by law, or to protect our legal rights, safety, or the rights of others.

d. Business Transactions

If WellRecs undergoes a business transaction (e.g., merger or acquisition), your data may be transferred as part of that process.

5. International Data Transfers

If you are accessing the Platform from outside the United States, please note that your data may be transferred to and processed in the U.S. or other countries. We will ensure that such data transfers are compliant with applicable data protection laws, using safeguards such as Standard Contractual Clauses (SCCs) or other legal mechanisms.

6. How We Protect Your Information

We implement appropriate security measures to protect your personal data, including:

  • Encryption: Sensitive data is encrypted during transmission using SSL technology.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Security Audits: We conduct regular security assessments to identify and mitigate risks.

Despite these efforts, no online data transmission can be guaranteed as 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary based on the type of data:

  • Account Information: Retained until you delete your account or after a period of inactivity.
  • Transaction Data: Retained for legal or tax obligations, typically up to seven years.
  • Marketing Data: Retained until you opt out of communications.

8. Your Rights

You have several rights regarding your personal information, including:

a. Access and Correction

You can view and update your personal information through your account settings at any time.

b. Right to Erasure

You may request the deletion of your personal information. To request deletion, please contact us at [Insert Contact Email]. Note that certain data may need to be retained for legal or regulatory reasons.

c. Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

d. Right to Object or Restrict Processing

You can request to limit or object to the processing of your data in certain situations, such as for marketing purposes.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal data and improve the user experience. These include:

  • Essential Cookies: Necessary for the functioning of the Platform.
  • Analytics Cookies: To understand how users interact with the Platform.
  • Marketing Cookies: To deliver targeted advertising based on user behavior.

You can manage or disable cookies through your browser settings. Users in certain jurisdictions, such as the EU, will be asked to consent to cookies through a cookie banner.

10. Breach Notification

In the event of a data breach, we will notify affected users and authorities as required by applicable laws. Notification will be sent as soon as possible and will include information about the breach and steps taken to mitigate its impact.

11. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children’s Privacy

The WellRecs Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a child under the age of 18 has provided us with personal data, we will delete it.

13. Your Consent to Marketing

By registering on our Platform, you may consent to receiving marketing communications. You have the option to opt-in at the time of account creation and can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or by adjusting your account settings.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any significant changes will be communicated via email or posted on the Platform, and the "Effective Date" will be updated accordingly.

15. Governing Law

This Privacy Policy is governed by the laws of [State/Country]. Any disputes regarding this policy will be resolved in the courts located in [City, State], unless otherwise subject to binding arbitration.

16. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: info@wellrecs.com

By using the WellRecs Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Thank you for trusting WellRecs with your information!

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